Joe Kaplan is an excellent realtor. He works whatever hours it takes to get the job done–rising early, staying up late, and even making phone calls while riding his bike. He patiently guided me through the complicated and deadline-driven process of buying a home, making sure I met my obligations in a timely fashion while minimizing my stress. When other players in the process slacked their pace, he tactfully prodded them back into action. When I encountered roadblocks, he calmly and resourcefully found a way around them. He has great relations with a legion of craftsmen who were able to assist me at a moment’s notice. Thus, even though the chimney had to be rebuilt before escrow could close, the work was completed on time. Throughout the process, he was always friendly and a pleasure to work with. I highly recommend him.